Conceptual and innovative C-suite leader with a record of success creating frameworks supporting the completion of demanding projects requiring thought leadership, technical expertise, and the motivational management necessary to engage stakeholders with a shared vision and mission. A specialist in the holistic transformation of large enterprises, leveraging international experience, charismatic leadership and organizational awareness to extend a change agenda as a method to challenge the status quo.

Neeti brings 25+ years of leadership experience in Banking and Financial Services. She is a former Managing Director at HSBC, where she was Global Head and Asia & Middle East Head of GCOO Transformation. Since joining HSBC in 2001, Neeti has held senior roles across India, the UK, and Malaysia, leading large-scale operations, driving organizational change, and managing leaders of leaders.

Widely recognized for her commitment to diversity and inclusion, Neeti pioneered the Career Comeback program to support women returning to the workforce. She is a frequent speaker at industry forums and served as a judge for the HR Excellence Awards in Malaysia.

She is dedicated to empowering individuals and organizations to “Thrive” in today’s fast-paced world. She helps clients break through barriers, unlock hidden strengths, and transform challenges into opportunities for meaningful success.
Independent Consulting & Coaching Expertise:

• Set-up or Scale-up Operations: especially GCCs (Global Capability Centres) in India and Malaysia; expert in Outsourcing & Offshoring.
• Enterprise-wide Transformation and Change Programs: large-scale technology change programs from business case to execution.
• Organisational Design Programs: people and structure changes, how to set up, and design principles.
• Cost Optimisation Programs: workforce efficiency, productivity enhancement, and vendor cost reduction through diagnostics and execution plans.
• Streamlining and Automation: end-to-end re-engineering using Lean and Six Sigma methodologies; automation using RPA (Robotics), Gen AI, workflow tools and others.
• Coaching for High-Performance Culture: Executive Coaching for CXO and -1; Team Coaching (THRIVE coaching model for success in an ever-changing world); Life Purpose Coaching; and Career Development and Career Transitions.